A deposit is required to secure the date of filming
Payment of the balance will be discussed and agreed upon agreement in contract
All payments of the complete balance will be paid before any samples/final footage is handed over to
All cancellations must be made in writing via email
If for any reason you need to cancel the booking the following charges will be applied
o Less than 2 weeks before the date the balance will not be chargeable and the non-refundable deposit retained.
It is your responsibility to obtain any permissions, licenses and pay any fees to any venues/locations or entertainers/musicians performing, where filming will take place (if applicable).
Unless you advise us otherwise, we will assume all persons attending have consented to being filmed.
We respect the wishes and regulations of anyone officiating at which may limit where we position cameras and other equipment. There may be other restrictions such as a limit to movement around the location or certain parts of the ceremony which we are not allowed to film.
We make every effort to produce a quality film and ensure all our equipment is of the highest quality and regular maintained. We employ several back-up strategies for sound and vision however, we cannot be held responsible for any lighting, sound or interference issues caused by circumstances outside our control. This includes camera/equipment failure, adverse lighting, noise issues and restrictions imposed by venues.
We use our professional expertise and discretion to ensure that significant parts are recorded. Unfortunately, we cannot guarantee that we will be able to record every aspect as filming takes place 'live'.
We make every effort to arrive at locations on time but we cannot be held responsible for lateness or non-attendance caused by circumstances outside our control such as traffic delays, severe weather conditions, unforeseen illness/incapacity, accident, technical, camera or equipment failure. In such circumstances we will contact you as soon as possible to discuss alternative arrangements.
Whilst we aim to film as much as possible, we cannot guarantee a minimum amount of footage that will be taken on the day or a minimum length of the film, this is due to the ‘live-event’ nature of the day and the unique structure of each individual .
If there is any particular music you would like to be included in your film please let us know before hand. We will advise you if there are any particular issues with your choice. If no specific music is requested we will choose appropriate music.
We aim to have a copy of the final film available for you within the time specified and agreed upon booking. However, this is only a guide as a quality product is important for both us and you.
You must notify us in writing (email) within 7 days of receipt of the final footage delivered of any faults or playback issues and we will make every reasonable attempt to resolve them. Should we not hear from you within 7 days we will assume you are happy with the end footage.
All editing decisions are to the videographer’s discretion.
Label 89 Productions/Label 89 Group retains copyright of all materials recorded by them and it is not our policy to offer the raw footage to couples or third parties.
All other re-edits or any additional changes will be charged at the rate of £25.00 per hour of editing time.
You have the choice to pick your own music but you must retain the copyright license for the music if you are wishing to use the video online, commercially or any physical copies are to be sold.
If you wish us to apply for copyright of any specific audio please enquire about this cost or we will find some copyright free music for your video.